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Privacy Policy

Last Updated: August 4, 2025

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Jelly Peanut ("we," "us," or "our") is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our products.

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1. Information We Collect

We collect information to provide you with the best possible service. This includes:

  • Information You Provide Directly:

    • Name

    • Email address

    • Shipping and billing address

    • Payment information (processed securely by our payment partners)

  • Information Collected Automatically:

    • Usage Data: When you visit our site, our servers may automatically log information such as your IP address, browser type, the pages you visited, and the time and date of your visit.

    • Cookies: We use cookies to help our site function effectively, remember your preferences (like items in your cart), and improve your overall experience.

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2. How We Use Your Information

Your information is used for the following specific purposes:

  • To process and fulfill your orders.

  • To communicate with you about your purchase, including order confirmations and shipping updates.

  • To manage your customer account.

  • To respond to your questions and provide customer support.

  • To improve our website and product offerings.

  • To send you marketing communications, but only if you have explicitly agreed to receive them.

  • To comply with legal requirements.

  • To prevent fraud and enhance the security of our site.

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3. How We Share Your Information

We do not sell your personal information. We only share it with essential third-party partners who help us run our business. For your order to be produced and shipped, we share your name and shipping address with our printing partners, Printful.com and Gelato.com. We also share information with:

  • Payment Processors: To securely handle your payment.

  • Shipping Carriers: To deliver your order to you.

  • Website and E-commerce Platforms: To power our online store.

These partners are legally and contractually required to protect your data and can only use it to perform the services we have requested. We may also disclose information if required by law.

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4. Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access. However, no internet transmission is ever 100% secure, so we cannot guarantee absolute security.

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5. Your Rights and Choices

Under UK data protection law, you have the following rights over your personal information:

  • The right to access the data we hold about you.

  • The right to correct any inaccurate information.

  • The right to have your personal data deleted.

  • The right to object to the processing of your data.

  • The right to withdraw your consent for marketing at any time.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator, if you are unhappy with how we have handled your data.

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6. Children's Privacy

Our products are for children, but our website is intended for purchase by adults. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has provided us with their data, please contact us immediately so we can remove it.

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7. Data Retention

We keep your personal information only for as long as is necessary for the purposes for which it was collected. For example:

  • Order Information: We will retain information related to your orders (such as your name, address, and order details) for a period of up to six years after your purchase to comply with UK tax and contract law.

  • Enquiries: If you contact us with a query, we will hold your information for as long as it takes to resolve your enquiry and for a reasonable period afterwards.

Once we no longer have a legitimate reason to keep your personal data, it will be securely deleted.

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8. Changes to this Privacy Policy

We may update this policy from time to time. The "Last Updated" date at the top will always show the latest version. We encourage you to review it periodically.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at jellypeanutco@gmail.com.

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